These Terms and Conditions ("Terms") govern the relationship between you ("Client," "you," or "your") and Writeoff ("Writeoff," "we," "our," or "us"), an accounting and tax services firm in Ontario, Canada. By using our Services, you agree to these Terms.

Services

1.1 Bookkeeping and Accounting Services
‍We provide bookkeeping and accounting services as detailed in your Engagement Letter. Our services include organizing and maintaining your financial records based on information provided by you. These services do not include legal or investment advice.

1.2 Year-End Accounting Services
‍Clients who maintain an active subscription during their fiscal year-end quarter will receive year-end accounting services, including financial statement preparation and related compliance filings. If your subscription ends prior to your fiscal year-end quarter, year-end services will not be provided, and Writeoff shall not be liable for related omissions or non-performance.

‍1.3 Accounting Software
‍We typically use third-party accounting software such as QuickBooks, Xero, or similar platforms. If you do not have an existing account, you authorize us to create one on your behalf. Usage of any third-party software is subject to the provider’s Terms of Service and Privacy Policies.

‍1.4 Exclusive Bookkeeping Arrangement
‍You agree that Writeoff will act as your exclusive bookkeeping provider. Any unauthorized changes made by you or a third-party to your financial records may require us to correct or redo previous work, potentially resulting in additional charges at our hourly rate. We reserve the right to terminate your subscription or delay deliverables if such changes impact our services significantly.

1.5 Additional Services
‍Additional services available include:
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Tax Preparation and Filing (personal and corporate)
‍Payroll and Sales Tax Management
Fractional CFO and Strategic Financial Consulting

‍These services are governed by separate Engagement Letters.

‍1.6 Client Responsibility and Management Decisions
‍Our services are performed at your direction, and your management team retains full responsibility for decision-making, policy setting, evaluation, and implementation of our recommendations. You acknowledge that our work relies entirely on information you provide and that you are responsible for verifying deliverables for accuracy and completeness.

1.7 Third-Party Providers
Writeoff may use third-party service providers to fulfill aspects of the services offered. We maintain full responsibility for managing these providers and ensuring their adherence to applicable Canadian privacy laws (PIPEDA).

‍1.8 Reliance on Client Information
‍You agree to provide timely, complete, and accurate information necessary for us to perform our services. Delays or inaccuracies caused by inadequate or late information provision may lead to additional fees or interruptions of service, for which Writeoff will not be liable.

‍1.9 Acceptable Use
‍You agree not to misuse our services, technology, or resources. Misuse includes, but is not limited to, illegal activities, interference with our business operations, or actions causing potential harm or liability.

Technology and Data

2.1 Use of Technology
‍Writeoff utilizes secure, cloud-based platforms to deliver accounting and bookkeeping services. Clients are responsible for maintaining confidentiality and security regarding login credentials and account access.
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‍2.2 Data Security and Privacy
‍We handle all client data in accordance with our Privacy Policy and applicable Canadian privacy legislation, including PIPEDA. We retain data securely for seven years or as required by Canadian law.
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‍2.3 Intellectual Property
‍All methodologies, software configurations, and processes developed or utilized by Writeoff in delivering services remain our intellectual property. Clients retain ownership of their financial data and grant Writeoff a license to use such data solely for the purpose of delivering services.

Confidentiality

Writeoff commits to maintaining the confidentiality of all client information. Both parties agree not to disclose any confidential information without written consent unless required by Canadian law or regulatory authorities, including the Canada Revenue Agency (CRA).
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Fees and Payment

Our service fees are outlined clearly in your Engagement Letter. Payments are due upon receipt unless otherwise specified. Overdue payments may incur interest at 1.5% per month. Services may be suspended if payments are significantly overdue.

Term and Termination

Your Engagement Letter defines the initial term of service. Agreements renew automatically for equivalent periods unless terminated with a written notice at least 30 days before the renewal date. Upon termination, we will assist in transitioning financial records to your custody.
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Liability and Indemnification

Writeoff provides bookkeeping and tax filing services based solely on information provided by you. As a non-CPA firm, we explicitly do not provide assurance, audit, or professional accounting opinions. Writeoff shall not be liable for any damages, losses, or claims arising from your use of our services. Clients agree to indemnify and hold Writeoff harmless from any third-party claims, liabilities, or damages resulting from inaccurate or incomplete information supplied by the client or misuse of our services.

Governing Law

These Terms are governed by the laws of Ontario and Canada. Any disputes not amicably resolved will be submitted exclusively to the jurisdiction of Ontario courts.

Amendments

We may update these Terms periodically. Clients will be notified of significant changes via email or website notifications. Continued use of our services after such notification constitutes acceptance of amended Terms.

By using Writeoff’s services, you acknowledge and agree to these Terms and Conditions.\

Date Updated: May 2025.

Terms and Conditions